What We Can Do For You:

Before detailing information on our Programs and Services, we would like to cover two very important issues: Nondiscrimination in Services and Health Information Management and Privacy. For extensive, detailed information on the Mental Health and Mental Retardation Services Milestone can offer you or your family, please scroll down.

Program services shall be made accessible to eligible individuals with disabilities through the most practical and economically feasible methods available. These methods include, but are not limited to, equipment modification, auxiliary aids and the use of alternative service delivery locations; reasonable accommodations as per the regulations will be met. Structural modifications shall be considered only as a last resort among available options and maintained within the reasonable accommodation criteria to allow for access.

Our Health Information Management Department maintains and protects the privacy of all our consumers/clients while providing life-enhancing services. For additional information on our Health Information Management Department and consumer/client privacy concerns, please click on the following link: Health Information Management Department

Milestone strongly believes in our core mission to promote wellness and develop human potential. To that end, we strive to deliver a full range of holistic and integrated programs and services that will support people with disabilities to live and work in their communities.

Our Mental Health Community Residential Rehab Services offer Full Care, Moderate Care and Enhanced Supportive Housing. The Full Care Program is available to individuals who are re-entering the community after hospitalization as well as those who need alternative residential placements. Our Moderate Care and Enhanced Supportive Housing offers level of care determined by the ability to meet the requirements identified in the individualized goal plans. Residents in the program do not require the full-time availability of staff but do benefit from regular assistance with their activities.

Twenty-four hour Mental Retardation Community Living Arrangements (CLA) provides supervision and assistance by trained Residential Advisors around the clock. Milestone helps new clients find comfortable homes and compatible housemates in neighborhoods of their choice. Residential Advisors assist with meal preparation and other self-care skills as necessary and are trained to recognize and deal with behavioral and medical issues.

For details, including contact and referral information and photos of our residential houses, please click the following link: Residential Services

The Milestone Host Home Program provides opportunities for children with mental health diagnoses to receive help and support in the private residence of a family other than the home of the child's parents. The program provides a caring family environment focusing on temporary, treatment-oriented care with a full range of psychosocial rehabilitation services.

Our Mental Retardation Community Residential Program serves many clients and includes Lifesharing, In-Home Services, Supported Living and Coffeehouse as well as Respite Services.

For detailed information on these programs, including contact and referral information, please click the following link: Community Residential Services

Day Treatment Services is a wide umbrella covering a number of Milestone programs including: Deaf & Hard of Hearing Services, our Mental Health & Mental Retardation Partial Hospitalization Program, and Psychosocial Rehabilitation.

Under Day Treatment Services, individuals can receive a vast array of assistance including individual and group therapy, intake and assessment, psychiatric evaluation, 24-hour treatment for full-care residents, outpatient services, and much more.

For detailed information on our Day Treatment Services, including contact and referral information, please click the following link: Day Treatment Services.

Since 1991, our agency's Enterprise Work Activity Center and our Supported Employment Program have worked hand-in-hand to provide our clients with vocational opportunities and prepare them for today’s workforce within the community.

Our Vocational Training Program offers production services to the manufacturing industry and affords our clients the opportunity to receive on-the-job training as they participate in paid work activities. Meanwhile, our Supported Employment Program assists approximately 140 adults with a wide variety of disabilities in securing and maintaining employment in the community.

Milestone operates Fully Licensed Outpatient Clinics in Wilkinsburg and Penn Hills. Services at these facilities include intake and evaluation; psychiatric evaluation; individual, group and family psychotherapy; medication monitoring and play therapy.

Milestone's Outpatient programs provide comprehensive assessment and psychological, social and medication therapies to patients with a wide range of mental health disorders. To learn more, please click the following link: Outpatient Clinical Services.

The Service Coordination Unit is responsible for helping consumers and their families access services and ensuring that services are provided in an appropriate, timely, and effective manner. This is accomplished through assessment, service planning, quality assurance, utilization management, and case monitoring. Services include Clinical Intake, Administrative Service Coordination, Blended Service Coordination, and 24 Hour Emergency Services.

Chain of Hope and Second Hope Consumer Drop-In Center was developed to serve all mental health and mental retardation consumers in Allegheny County who desire the opportunity to engage in fellowship with other consumers. Our goal is to help consumers reestablish links to the community by both informal activities and structural programming. Our vision is the total empowerment of mental health and mental retardation consumers in all aspects of daily life. This is achieved through peer support and role modeling.

For detailed information on our consumer drop-in centers, please click the following link: Consumer Drop-In Centers

Our Autumn Bridge Program serves older adult consumers who are diagnosed with a mental illness and/or mental retardation by offering group psychotherapy in addition to psychosocial groups. Consumers are given the opportunity to socialize with their peers and participate in activities designed to address life changes that occur with age.

New Horizon Senior Center is dually licensed as an Adult Training Facility and Older Adult Daily Living Center and provides individualized care plans that include a variety of health, social, recreational, and support activities and services in a supervised group setting. At New Horizon Senior Center, participants are provided the opportunity to receive health and social services in a stimulating and supportive environment that encourages socialization and peer interaction.

For detailed information on our Senior Services, please click the following link: Senior Services

Our agency offers a number of Child and Adolescent Services including our Student Assistance Program (SAP), our School Based Therapy Program, and our Behavioral Health Rehabilitation Services for Children and Adolescents (BHRS).

SAP brings services to where the student is: in school. Milestone personnel participate in the SAP teams and offer mental health expertise and consultation to Gateway, Penn Hills, Plum Borough, Riverview and Wilkinsburg School Districts as well as Forbes Road East Career and Technology Center. Our master’s level mental health liaisons have extensive training in adolescent, family, and school-related issues.

Many students need help coping with low self-esteem, grief, loss, conflict, violence, family difficulties, peer and personal problems, and other serious emotional disorders. Milestone's School-Based Therapy Program provides prevention and intervention services to meet students' mental health needs in the school setting.

Our Behavioral Health Rehabilitation Services for Children and Adolescents (BHRS) are designed to provide identified children who have been evaluated and found to have a mental health diagnosis, with behavioral health support in the home, school and community setting. Milestone's behavioral health services are child-centered, family-focused, and consumer-driven.

To learn more about our care and the Mental Health Programs and/or the Mental Retardation services we can provide, click on any of the links below: